Came to them to have a phone replaced 4 days in a row, the two ladies that helped us were very polite and patient, although when the phone never showed, I called the store and the gentleman who answered just blew off my bosses wife.... in my opinion he would be fired and showed the door if he worked for me. Finally after talking to the manager, we found out that the phone was sent to our address in Florida, we are stuck in Tennessee, maybe people there need some more training in.
Good place to get help with your phone
Everyone there is so friendly! We switch to Verizon in February and they gave us great deals on new phones and data plans. Of course Verizon is more expensive than a lot of plans, however the quality is great! The customer service in store is fanominal!! We haven't had a bad experience!
Its too much to even put into words how I feel about this verizon store... if there was a zero rating that's what my choice would be.
There are very helpful for anything you want to know about your phone
Verizon Authorized Retailer Victra is a US Store based in Paris, Tennessee. Verizon Authorized Retailer Victra is located at 1150 Mineral Wells Ave, Paris, TN 38242, USA.
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