They charge to much to have a basic key made for my truck a $0.50 key cost $15.00
The service was awful! Larry stated that my daughter would be able to test drive the vehicle she wanted. When we arrived, Larry stated that the car was getting detailed and showed us higher priced cars online. When I asked him to see if the vehicle was available ( the one she wanted to test drive ), he said he would check. We waited for ten minutes and he pulled up with a higher priced vehicle. When my daughter and I went outside, I told him that's not the car she wanted. His whole facial expression changed, he raised his voice at me and walked towards me ( in front of my daughter). I looked at him and asked who are you talking too. He began to yell, THIS IS THE CAR SHE WANTED TO DRIVE, DRIVE THIS! My daughter said I'll drive this ( to avoid conflict). I told her to get in the car, that we were leaving. Larry continued to follow me to my truck and continued to raise his voice. I was so upset and embarrassed for my daughter, who yells at customers? Larry does! He should have told us that the car that she wanted to drive was being detailed over the phone, HE LIED! Maybe he had a bad day! Otherwise the dealership was beautiful and I'm sure not all of the salesmen treat customers that way. We were looking for a car for her for Christmas, but I cannot return there.
Had leak in a/c system, filled system up w/$10 worth of freon , $145 labor. Leak was not found so our vehicle insurance won't pay for recharging a/c system. I welded a cadillac alternator bracket 1 of their mechanics broke several yrs. ago & didn't charge anything, I guess it's different when shoe is on other foot. What gets me is they know a/c is leaking, most likely evaporator. ...but is a 10 hr job taking dash out & didn't want to mess w/it. So they fill it & tell my wife "might last 3 mos might last a yr. When it blows hot bring it back again & we'll look for leak again." Which will be another $15 freon w/$145 labor! Will go elsewhere from now on!
Service was prompt and quick even after I was 30 minutes late.
My credit isn't the greatest but Mr Crosno and the peppers team put me in a brand knew ram! They are awesome to deal with and are there for whatever needs or questions you have even after the sale!
Peppers Automotive Group Inc is a US Car Dealer based in Paris, Tennessee. Peppers Automotive Group Inc is located at 2420 E Wood St, Paris, TN 38242, USA.
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